The division of Samsung in Australia was fined by the local competition regulator, who claimed the company had misleading claims around raincoat from your mobile devices. That’s why the regulator revealed today that a court ordered the local unit of Samsung Electronics to pay a fine of 14 million Australian dollars for water resistance claims, which translates to around $9.7 million or €9.20 million.
The claims “promoted an important selling point for these Galaxy phones. Many consumers who purchased a Galaxy phone may have been exposed to misleading advertisements before making the decision to purchase a new phone,” the report said. Chairman of the Australian Competition and Consumer Commission (ACCC), Gina Cass-Gottlieb.
The regulator also said that between March 2016 and October 2018, Samsung ran ads both on social media and in stores and claimed that the phones can be used in swimming pools or in sea water. However, the ACCC received hundreds of complaints from various users that the smartphones were not working properly and in most cases, stopped working after being exposed to water.
It should be remembered that Samsung devices and other manufacturers, without going any further, Apple, phones are promoted as IP67 or IP68 based on resistance to splashing water or being able to be immersed, but at the moment of truth if the terminal suffers water-related damage businesses wash their hands leaving you without guarantee, since they warn that despite these resistances, you better not overwhelm your devices. We will have to wait for the company to make an announcement after the fine.